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FAQs

I purchased downloadble items, how do I download them?

Once you have made payment, the downloads should become available on the 'Downloads' page in your account. 

Sometimes, due to PayPal not being able to confirm your address, we have to confirm receipt of your payment manually before you are able to download your files. If you have made payment but the files aren't available for download, please allow 24 hours for us to confirm that we have received the payment.

My order hasn't arrived yet

We aim to despatch orders as quickly as possible, but for people to please allow ten days from placing order through to shipping.